Last updated: 2026. This Privacy Policy explains how NoIssues ("we", "our", "us"), operated by Grandwill Recovery Group Ltd, collects, uses and protects the personal information you provide through this website.
When you submit an enquiry through our consultation form, we collect the information you choose to provide, which may include your full name, phone number, email address, approximate amount of loss, preferred contact method and a description of your case. We may also collect limited technical data such as your IP address, browser type and pages visited, for security and analytics purposes.
We process your personal data on the basis of your consent, our legitimate interest in responding to and assisting with your enquiry, and where necessary to comply with applicable law.
We do not sell your personal data. We may share information with trusted service providers who assist us in operating our website and delivering our services, and only to the extent necessary. We may disclose information where required by law or to protect our legal rights.
Our website uses cookies to improve your experience and analyse traffic. You can control cookies through your browser settings. By continuing to use our site after accepting the cookie notice, you consent to our use of cookies.
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
Grandwill Recovery Group Ltd
Suite 1601, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong
Email: [email protected]